Dubai Broker Blocker | Block Property Spam Calls in UAE

Privacy Policy

Effective Date: 28th of March 2024

BrokerBlocker.ae ("BrokerBlocker", "we", "us", or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and store your information when you use our mobile application, BrokerBlocker.ae UAE (the "App").

Information We Collect
We collect several types of information from and about users of the App:

Information You Provide Directly:

Phone number: Used for user account creation, verification (OTP), and identification purposes.
Email address: Used for password resets and communication.
Name: Used for user account creation and identification purposes.
Images (User profile photo, when profile photo feature is enabled)

Device Information:

Public IP Address
Device Token: Used to send push notifications.
Nature of the Device: Device type (phone, tablet, etc.)
Operating System
App Version

Call Log Information:

Caller IDs of callers manually reported as spam by the user. We do not collect call logs automatically.

How We Use Your Information
We use the information we collect for the following purposes:

To provide, maintain, enhance, analyze, and personalize the Services to our Users.
To provide call blocking functionality by matching callers against our database of reported spammers.
To allow users to manually report or whitelist callers from the in-app call log.
To send in-application push notifications and reminders.
To allow you to use and share your information in connection with your registration, login, or other use of third-party services.
To improve our Services, business, and operations.
To comply with legal and regulatory requirements.

Image Collection

BrokerBlocker collects and stores profile photos (if the profile photo feature is enabled) uploaded by users to personalize their user experience and display the photo across devices they are logged in to.

BrokerBlocker will store your uploaded profile photo to display it across devices you are logged in to. You can manage your profile photo in your account settings.

Prominent Disclosure Regarding Call Log Information
BrokerBlocker does not access or upload your entire call log. We only access your call log under the following circumstances:

To allow you to easily whitelist any phone numbers on your call log.
To scan incoming calls against our database of spam numbers for blocking purposes.
When you manually report a phone number as spam from your call log. In this case, we only collect the reported spam caller ID.

We collect this information to improve your experience with spam call reporting and blocking.

Sharing Your Information
We will not sell or share your information with third parties for marketing purposes. We may disclose your information in the following circumstances:

To service providers who help us operate the App and provide our services.
These service providers are contractually obligated to protect your information.
To comply with legal or regulatory requirements, such as a court order or subpoena.
To investigate or prevent potential wrongdoing, such as fraud or abuse.

GDPR and CCPA Compliance

BrokerBlocker.ae complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) regarding the collection, processing, and storage of user data. Users located in the European Union (EU) or California have the following rights:

Right to Access: Users can request access to their personal data collected by BrokerBlocker.
Right to Rectification: Users can request corrections to inaccurate or incomplete personal data.
Right to Erasure: Users can request the deletion of their personal data from Broker Blocker's records.
Right to Data Portability: Users can request a copy of their personal data in a commonly used format.
Right to Object: Users can object to the processing of their personal data under certain circumstances.
Right to Opt-Out: Users can opt-out of certain data processing activities, such as marketing communications.

To exercise these rights or inquire about personal data handling practices, please contact us at support@brokerblocker.ae.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law of the Dubai Courts.

Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure. We cannot guarantee the security of your information.

Your Choices

Account Deletion: You have the right to delete your account and all associated information at any time. You can do this by:

Using the in-app delete feature.
Visiting https://www.brokerblocker.ae/delete-account

You can also opt out of receiving push notifications by changing your device settings.

Children's Privacy
Our App is not directed to children under the age of 13. We do not knowingly collect information from children under 13. If you are a parent or guardian and you believe your child has provided us with information, please contact us. We will take steps to delete the information from our servers.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App. You are advised to review this Privacy Policy periodically for any changes.

Contact Us
If you have any questions about this Privacy Policy, please contact us at support@brokerblocker.ae.